Photographer: Suhyeon Choi
“The video of a man being dragged off an overbooked United Airlines flight set to depart Chicago to Louisville, Ky., has sparked outrage against the airline over how the incident was handled, and for what many feel was an insufficient display of remorse,” wrote CBC News on April 14, 2017.
CBC News continued, “By the end of the day, United’s CEO Oscar Munoz put out another statement, saying that he deeply apologizes “to the customer forcibly removed and to all the customers aboard. No one should ever be mistreated this way.”
Meanwhile, the Department of Transportation’s Office of Aviation Enforcement and Proceedings has begun an investigation, while here in Canada the federal government, prompted by the controversy, announced it will introduce legislation about bumping rules, part of a proposed air passenger bill of rights.
The United passenger’s rough ejection has clearly raised questions about overbooking and bumping, the rights of passengers and what they can do to avoid being bumped from their seat.”
Read the full article here.
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