Photographer: Michal Jarmoluk
“A Winnipeg couple who say they were pickpocketed in Mexico are out $6,600 after someone apparently used the PIN on their credit card to make fraudulent purchases, and their credit card company says that’s enough reason to not reverse the charges,” wrote Kristin Annable for CBC News on August 22, 2017.
Annable continued, “Rick and Andree Jolicoeur were in Cancun in February when a routine bus trip to get groceries ended with him realizing his wallet had been stolen sometime during their travels.
Since then, they’ve been in a months-long fight with Walmart Canada Bank, which issued their MasterCard. The company says it won’t reverse the charges because it appears the person who used the card knew the four-digit PIN, and the cardholder agreement states a consumer must protect the code.
“If someone has a MasterCard, they won’t realize that this can happen to them — this is atrocious,” Rick Jolicoeur told CBC News.
“We did everything that we are supposed to do.”
Credit card PINs can be stolen
Frances Lawrence, who’s with the Credit Counselling Society, said a PIN can be stolen with the use of a pinhole camera at an ATM or other bank machines. Credit card information can be accessed using a device such a “shimmer” — a new smaller, more powerful and practically impossible to detect kind of skimmer. Shimmers fit inside a card reader and can be installed quickly by a criminal who slides it into the machine while pretending to make a purchase or withdrawal.
Read the full article here.
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